Privacy Policy

Abiet Logistics (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or communications.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

Full name
Email address
Telephone number
Billing and shipping addresses
Identification details required for customs clearance
Payment and transaction details

b. Shipment and Business Information

Cargo descriptions
Shipping origins and destinations
Tracking and delivery information
Customs and regulatory documentation

c. Technical Information

When you visit our website, we may automatically collect:

IP address
Browser and device type
Pages visited and usage patterns

2. How We Use Your Information

Your information is used to:

Provide freight, logistics, and shipping services
Process payments, invoices, and transactions
Facilitate customs clearance and regulatory compliance
Communicate shipment updates and service notices
Respond to inquiries and customer support requests
Improve our website, services, and customer experience
Comply with legal and regulatory obligations

3. Information Sharing and Disclosure

Abiet Logistics does not sell personal information.

We may share information only when necessary with:

Shipping carriers, freight partners, and customs authorities
Payment processors and financial institutions
Government or regulatory bodies where required by law
Trusted service providers supporting our operations

All third parties are contractually obligated to protect your information and use it solely for authorized purposes.

4. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no system is completely secure, we follow industry best practices to protect your data.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Meet legal, accounting, and regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your information, subject to legal obligations
Withdraw consent where applicable

Requests can be made using the contact information below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may adjust your browser settings to disable cookies; however, some website features may be affected.

8. International Data Transfers

As a logistics provider operating across borders, your information may be transferred to and processed in countries outside your jurisdiction. We take appropriate steps to ensure safeguards are in place for such transfers.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Abiet Logistics
📧 Email: info@abietlogistics.ca
📞 Telephone:
(416) 823-8775
(437) 260-3430
📍 Location: Toronto, Ontario, Canada