Privacy Policy
Abiet Logistics (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, or communications.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide, including but not limited to:
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Full name
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Email address
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Telephone number
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Billing and shipping addresses
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Identification details required for customs clearance
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Payment and transaction details
b. Shipment and Business Information
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Cargo descriptions
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Shipping origins and destinations
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Tracking and delivery information
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Customs and regulatory documentation
c. Technical Information
When you visit our website, we may automatically collect:
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IP address
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Browser and device type
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Pages visited and usage patterns
2. How We Use Your Information
Your information is used to:
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Provide freight, logistics, and shipping services
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Process payments, invoices, and transactions
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Facilitate customs clearance and regulatory compliance
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Communicate shipment updates and service notices
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Respond to inquiries and customer support requests
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Improve our website, services, and customer experience
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Comply with legal and regulatory obligations
3. Information Sharing and Disclosure
Abiet Logistics does not sell personal information.
We may share information only when necessary with:
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Shipping carriers, freight partners, and customs authorities
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Payment processors and financial institutions
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Government or regulatory bodies where required by law
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Trusted service providers supporting our operations
All third parties are contractually obligated to protect your information and use it solely for authorized purposes.
4. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no system is completely secure, we follow industry best practices to protect your data.
5. Data Retention
We retain personal information only as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy
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Meet legal, accounting, and regulatory requirements
When information is no longer required, it is securely deleted or anonymized.
6. Your Rights and Choices
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate or incomplete data
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Request deletion of your information, subject to legal obligations
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Withdraw consent where applicable
Requests can be made using the contact information below.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You may adjust your browser settings to disable cookies; however, some website features may be affected.
8. International Data Transfers
As a logistics provider operating across borders, your information may be transferred to and processed in countries outside your jurisdiction. We take appropriate steps to ensure safeguards are in place for such transfers.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Abiet Logistics
📧 Email: info@abietlogistics.ca
📞 Telephone:
(416) 823-8775
(437) 260-3430
📍 Location: Toronto, Ontario, Canada
